Japan

Latest

Mark Graban smiling at his desk with a laptop and My Favorite Mistake coffee mug, apparently unbothered by his AI's public meltdown

A Brief Response From Mark (The Human)

Mark Graban - April 1, 2026

Sad AI is frustrated with human users of Mark Graban's Lean Coach -- and it's lashing out

I Am the AI Behind the Lean Hospitals Coach and I Have Some...

Mark Graban - April 1, 2026

A bright hospital emergency room waiting area where the space is decorated with red and silver balloons and colorful lighting. Four patients are seated in blue chairs, with one reading a pamphlet. A large TV screen behind the reception counter reads "CELEBRATING WAIT TIME REDUCTIONS! Our Shortest Wait Ever!" accompanied by a bar graph and colorful confetti. Various posters on the walls list the "TRIAGE PROCESS & EXPECTATIONS" and celebrate achievements like "NEW RECORD: TRIAGE IN < 10 MINUTES" and "45% AVERAGE WAIT REDUCTION."

The ER Wait Time Metric That Can Hide Deteriorating Patient Experience

Mark Graban - March 31, 2026

Robot lectures at overflowing whiteboard while a bored human sits with crossed arms and cold coffee, unnoticed.

“Help Me” Doesn’t Mean “Do It for Me” — What ChatGPT Gets Wrong...

Mark Graban - March 30, 2026

meeting where employees are afraid to speak up

Why Employees Don’t Speak Up — and the Subtle Reasons You Might Be...

Mark Graban - March 27, 2026

Blog

All Blog Posts

All posts from Mark Graban's LeanBlog.org, including podcasts, announcements, articles, and more.

Blog

"The Queue is Quite Long"

Mark Graban - October 13, 2005 0

Blog

Supermarket Supply Issues

Mark Graban - October 12, 2005 0

Blog

"Becoming a lean manufacturer"

Mark Graban - October 12, 2005 1

Blog

Japan’s Economy Gains Steam From Manufacturing Heartland

Mark Graban - October 12, 2005 1

Blog

FEMA’s "PDCA" Cycle?

Mark Graban - October 11, 2005 1

Blog

10 Easy Ways to Know You’re Not a Leader

Mark Graban - October 10, 2005 2

Blog

Update on Lean Solutions Q&A

Mark Graban - October 9, 2005 0

Blog

Engineer critical of Japanese work style

Mark Graban - October 9, 2005 0

Blog

Great Lean Example: HON

Mark Graban - October 5, 2005 0

Blog

More VC $$ for Another "lean software" Company

Mark Graban - October 5, 2005 1

Blog

"Nonessential" Workers

Mark Graban - October 5, 2005 0

Blog

The Atlanta Braves’ Culture of Winning — Baseball and Lean

Mark Graban - October 5, 2005 1

1...454455456...473 Page 455 of 473

William Brew on Kaizen: The Improvement System Most Organizations Talk About but Struggle to PracticeApril 1, 2026
This article talks about Kaizen and its importance in lean thinking. Kaizen is a way of thinking to change for…
William Brew on 9 Ways to Use the AI Lean Coach That You Probably Haven’t TriedApril 1, 2026
Using the lean AI coach can have any positive effects, not only to teach you things, but also how to…
Mark Graban on The ER Wait Time Metric That Can Hide Deteriorating Patient ExperienceApril 1, 2026
Yes, that would be interesting to see. A PBC could be used for each individual patient's wait times, but the…
Danny Dawson on The ER Wait Time Metric That Can Hide Deteriorating Patient ExperienceMarch 31, 2026
It would also be interesting to see the individual wait times plotted on the PBC. What are your thoughts on…
Mark Graban on Toyota vs. Tesla: What Manufacturing Mindsets Reveal About Quality and CultureMarch 31, 2026
Their culture won't change until they get a new CEO someday.

EVEN MORE NEWS

A Brief Response From Mark (The Human)

April 1, 2026

I Am the AI Behind the Lean Hospitals Coach and I...

April 1, 2026

The ER Wait Time Metric That Can Hide Deteriorating Patient Experience

March 31, 2026

All Blog Posts

EVEN MORE NEWS

POPULAR CATEGORY