All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
TL;DR: Continuous improvement only takes root when psychological safety and problem-solving exist together. Leaders who replace blame with learning unlock better performance, innovation, and results. “At least two of the major things that are required for continuous improvement to take…
I loved a recent New York Times article about Chef Gordon Ramsay, including this part: “Ramsay said that when he makes a mistake, he owns up to it. He has been candid about the misjudgments that led to the closure…
As a previous keynote speaker at this event, and as a friend and colleague of KaiNexus CEO Dr. Greg Jacobson, I was very excited to learn that he will be one of the keynote speakers at next week’s event. It’s…
As I recently shared on LinkedIn, I really appreciated the annual shareholder letter that was published and shared by Larry Culp, who has been CEO of General Electric for just over five years now (the first-ever outsider CEO in their…
TL;DR: Boeing CEO Dave Calhoun wants to close the company’s “shadow factories” – the rework operations where planes get repaired, upgraded, and checked before final delivery. The phrase echoes the older Lean idea of the “hidden factory.” Closing it is…
Scroll down for how to subscribe, transcript, and more My guest for Episode #497 of the Lean Blog Interviews Podcast is Tobias Gilk, the founder of Gilk Radiology Consulting (GRC). He is an architect by training, but has spent 20+…
tl;dr: The Boeing 737 MAX incident wasn’t caused by careless workers. It was the predictable result of weak systems, rushed production, poor mistake-proofing, and a culture that discourages speaking up. Blaming individuals prevents learning; fixing systems prevents recurrence. As we…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Subscribe to get these directly from Ryan via email. News, articles, books, podcasts, and videos about how to make…
What do Boeing frontline mechanics and engineers think about this day? What did they expect going into it? How did the day turn out? I’d love to know. “Quality is made in the boardroom.” W. Edwards Deming I rolled my…
I’m excited to be hosting and moderating a new webinar that’s part of the KaiNexus Continuous Improvement webinar series, to be presented by Ed Pound, the managing director of the Operations Science Institute. The free webinar is titled “Apply Operations…
A nurse makes a medication error. A patient is harmed. The nurse already feels terrible — they went into healthcare to help people, and now the worst has happened. Then comes the organizational response. The investigation. The suspension. Maybe termination.…
TL;DR: Claims that workplaces can have “too much” psychological safety are based on a flawed definition. Psychological safety doesn’t eliminate accountability–it enables speaking up, learning, and better performance. Thanks to Timothy R. Clark and Junior Clark for this excellent episode…