All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
by Dan Markovitz Long-time readers of this blog (and my own) know that I focus on bringing lean techniques to individual work habits. One topic I often cover is how interruptions — from email, phone calls, colleagues — creates inefficiency…
This was in Inc. magazine, a quote from a favorite of mine, Seth Godin (click on the graphic for a larger, easier to read view): The scientific method is the basis of PDCA (Plan-Do-Check-Act), also known as the Deming Cycle…
Ten Common Misconceptions About Toyota | Quality Digest I found this interesting column from Quality Digest, by Stewart Anderson, a guy who says he has first hand experience with Toyota people and suppliers. The website bio page requires registration to…
TL;DR: A Grey’s Anatomy episode offers a sharp lesson in patient safety: when leaders focus on who to blame instead of what broke in the system, learning stops and risk persists. Real improvement comes from fixing chaotic systems–not punishing individuals…
Six Best Practice Elements of ThedaCare’s Collaborative Care Model Here’s an article from Becker’s Hospital Review about the six best practices of Lean-based Collaborative Care at Thedacare. This is the same model that was featured a few months back on…
by Dan Markovitz I took this picture of a UPS truck recently in NYC. (The orange signs say “SAFETY.”) At first I thought, “Great! UPS management cares about safety for its drivers. Terrific!” But then I looked at the signs…
Industry Week Webinar – To Register Technical note: I’ve been having some problems where “leanblog.org” gives a “404 not found” error, but “www.leanblog.org” works just fine. I am working on getting this resolved permanently. Thanks for your patience if this…
Again, I’m very happy to host the Carnival for John Hunter and his Curious Cat blog. My job here is to share some noteworthy and thought provoking posts from the past month. I hope you’ll discover a new blog or…
Wachter’s World: Can Patients Help Ensure Their Own Safety? More Importantly, Why Should They Have To? The whole subject of asking patients and families to participate in safeguarding their own safety is something I’ve written about before and the idea…
Housekeepers’ Giant “Hope Quilt” Puts Hotel Job Injuries in Spotlight | Labor Notes Articles like this are incredibly frustrating to see. It makes me think of a variation of the famous Bon Jovi song that would go something like “You…
Solving Health Care Problems By Design : NPR Thanks to Andrew B. for passing this along – audio and web text from NPR with some concepts that might sound a lot like Lean. In an interview with the CEO of…
Last week, I tweeted a quote that’s supposedly from Dr. W. Edwards Deming. I can only find one other online reference… does this sound like something Deming would have said? “Knowledge required to change the existing system to a better…
