All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
I was traveling yesterday, so I read a number of blog posts that I kept open in my browser for my flight. I wrote an unusually high number of blog comments on other sites yesterday, so it ended up feeling…
Hospital acquired infections continue to be a big problem, one that’s often unsolved except for instances like Dr. Rick Shannon’s work at West Penn-Allegheny and UPenn and the “checklists” approach used at a number of hospitals around the world. One…
I really like Seth Godin’s writing – his blog on marketing is one that I have followed regularly for years and his book Purple Cow is a fun read about creating a service or product that delights and wows your…
Listen: Wow, 100 episodes of my podcast since 2006! For this episode, I’m thankful to have the author of one of my favorite books in the last two years – Dave Crenshaw, author of The Myth of Multitasking: How “Doing…
I’m really excited about these two books coming out later this year — both from innovative leading lean healthcare organizations in Seattle. What’s in the water in Seattle? Actually, it’s more a matter of the Boeing influence, with the spread…
Mark’s note: Today’s guest post is from Tony Manos (bio at the end of the post): I was talking with a hospital CEO last week and we had a very wonderful conversation about all the great changes going on at…
For a more traditional approach to this topic, check out this alternative post, “Real Lean at Starbucks or Tayloristic Industrial Engineering?“. Below is the more creative approach to addressing yesterday’s WSJ article about Lean at Starbucks. Read the WSJ article…
Once again, the WSJ has written about Lean at Starbucks (see my last post “Controversy over New Standardized Work at Some Starbucks Stores“) in Wednesday’s paper. The newest article is called “At Starbucks, Baristas Told No More Than Two Drinks“,…
The last two days, I’ve been facilitating my LEI workshop called “Key Concepts of Lean in Healthcare.” We had a great group and had a number of people who had a good amount of Lean healthcare experience. To help baseline…
I had an amazing conversation on Saturday with Paul Akers (pictured at left), the founder and president of FastCap, a company in Washington, a former Republican candidate for the U.S. Senate seat, and the host of “The American Innovator” radio…
For episode #99 of the podcast, I’m talking with the authors of the book The Entrepreneur’s Guide to Customer Development: A cheat sheet to The Four Steps to the Epiphany. My guests are Brant Cooper and Patrick Vlaskovits. Both are…
The traditional model of business leadership has the CEO as the most important decision maker. Generally, the higher up you go, leaders make more decisions and they make more important decisions. Information flows up to people who make the decisions.…
