All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
Listen: Episode #110 is a chat with Dr. Jack Billi from the University of Michigan Health System and Medical School. Here, we talk about their lean work and how Dr. Billi works with physicians to engage them in lean, tying…
One of my favorite of the 14 “Toyota Way” principles to discuss with hospitals, in particular, is principle #8, which says: “Use only reliable, thoroughly tested technology that serves your people and processes.” Too many organizations, across multiple industries, think…
Here is Part 3 of our video discussion series about Lean Healthcare Design, featuring Miguel Burbano, an architect and Senior Vice President with The Neenan Company, and Dr. Randall Huss, President of the St. John’s Clinic – Rolla (MO). Here,…
It’s such a common complaint when any program struggles or fails in an organization. Leaders often bemoan the supposedly undeniable fact that “our people are resistant to change.” It’s such a simple statement – and one that doesn’t get challenged…
Following up on yesterday’s found parody of the show The Office… As if we needed any proof that Dwight K. Schrute is NOT a “Lean Thinker,” check out this short video clip I saw the other night:
Here is a funny parody from some students at Notre Dame:
I got a question via Twitter yesterday from somebody who asked how to help production operators make the case to supervisors that their kaizen ideas should be implemented. My response was that the supervisors are the ones you need to…
I want to tell you about an event I’m helping to plan for people in the DFW area. This is a small, by-invitation event, for senior manufacturing leaders who have significant lean experience and senior healthcare executives (primary the C-level).…
The website HK News Watch published an article called “Hospitals take initiative to tackle long waits” that describes efforts to use Lean and kaizen to reduce patient waiting times. The article describes waste and waiting time that would familiar to…
I’m finally blogging about a Wall Street Journal article from just before Christmas – it’s still a generally interesting topic, I think. The article was “Holiday Help: People vs. Robots” It compares the labor and productivity strategies of two retailers…
As a former Austin resident (“Keep Austin Weird!”), I’m happy to be heading down I-35 from Fort Worth to attend the Lean Software Austin gathering on January 17, 2011. What do I know about software? Not much. But I’ll be…
It’s sort of cliche’ to complain about long lines at the U.S. Post Office , along with generally surly or disinterested employees. My buddy John sent me an email about a recent experience where the postal employee WANTED to help,…
