All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
As you might have heard, considering all of the Super Bowl media hype from here in North Texas, our weather has been pretty bad. Between different ice storms, we’ve been “snowed in” four separate days in the last two weeks,…
Captain Sully and patient safety come together in this conversation with Naida Grunden, author of The Pittsburgh Way to Efficient Healthcare, who was corresponding with Chesley Sullenberger about aviation and healthcare safety in the months before he landed US Airways…
I really enjoyed having the chance to be in Cincinnati yesterday to participate in a Lean Healthcare workshop put on by TechSolve, a non-profit consultancy that teaches process improvement methodologies, including Lean, across multiple industries. We had well over 100…
Absolutely hilarious… last Thursday’s “30 Rock” features Jack Donaghy (Alec Baldwin) talking about how he’s a: “Six Sigma Black Belt Ultra… with the groin branding to prove it.” To which, the new boss from their new owner Kabletown asks, “What’s…
Hat tip to my friend and fellow Productivity Press author Naida Grunden for pointing out an article she is a co-author on, “Improving Patient Care in Cardiac Surgery Using Toyota Production System Based Methodology,” published in the journal of The…
It’s Super Bowl week in the U.S., which is probably even obvious to many readers from outside of North America. As we watch the game, most fans will be focused mainly on the team outcome, as opposed to focusing on…
I apologize to those of you who aren’t fans of American football… but in keeping with the Super Bowl theme, I found this Vince Lombardi quote on my hotel key when I checked into a hotel (in Seattle, not Green…
Hello from the frozen tundra of North Texas. I wish the Packer fans hadn’t brought Green Bay weather with them. It’s not nearly as green as that picture of “Jerry World” (aka Cowboys Stadium) looks. Back in 2008, I blogged…
Jeffrey Liker explains why Toyota’s recalls were not a failure of the Toyota Way, but a breakdown in listening, speed, and customer understanding. The episode explores how Toyota used rigorous problem-solving to learn from crisis and emerge stronger. Episode #111…
Mark’s note: Today’s guest post is from Dr. Mark Jaben, an American doctor who worked in New Zealand, leading to this blog post. I have talked with Mark about Lean quite a bit over the past few years and we…
Listen: Episode #110 is a chat with Dr. Jack Billi from the University of Michigan Health System and Medical School. Here, we talk about their lean work and how Dr. Billi works with physicians to engage them in lean, tying…
One of my favorite of the 14 “Toyota Way” principles to discuss with hospitals, in particular, is principle #8, which says: “Use only reliable, thoroughly tested technology that serves your people and processes.” Too many organizations, across multiple industries, think…
