All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
Listen: My guest for episode #131 is Paul Borawski, the CEO of ASQ, the American Society for Quality. Today, we are talking about ASQ, their recent World Quality Month events (November), and other topics including:
This made news on Wednesday – Dr. Donald M. (Don) Berwick stepped down as CMS Administrator: “Harvard professor Don Berwick resigns as Medicare chief.” I had supported Dr. Berwick… but it didn’t really mean much because I’m not a U.S.…
It’s the Thanksgiving holiday today for U.S. readers. I am thankful for my readers and listeners for inspiring me and challenging me. Some holiday thoughts from President John F. Kennedy: “As we express our gratitude, we must never forget that…
You might remember Dr. Les Muda, the “World’s First Lean Healthcare Comedian” (arguably the only one?) from a video back in June. He has taken a break, apparently, from his comedy club tour schedule to be interviewed by Diana Davis…
Today, I’m linking to a post from a new blog written by the Ohio State University Fisher College of Business (“Think Op-Ex“). The post “What’s in a name?” features thoughts from James Hereford, formerly of Group Health (part of the…
Here is the third short, simple Kaizen education video from KaiNexus. We are embedding these videos into our web-based software, to provide short tips and hints for our healthcare users. We’re also making the videos available on our YouTube Channel and our education videos playlist. Subscribe…
I’m still looking for a published news source for this, but I learned earlier today from Paul Borawski, the CEO of the American Society for Quality, that an omnibus spending bill signed Friday by President Obama marked the end of…
Updated: There’s now a link to the GBMP video at the bottom of the post. I have long admired the Lean work of Sami Bahri, DDS and I consider him a friend (and have had a chance to visit his…
It’s been three years since the first edition of my book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement was published. The second edition came out last week and I’ve tried to reflect a bit on what has changed…
The more I visit different hospitals, the more I tend to roll my eyes at the different signs that aim to remind staff and/or visitors to follow proper hand hygiene practices. These signs are often part of an arms race…
This is free app that’s brought to you by a coalition of lean bloggers. Learn more about it or download it directly from the iTunes Store or the Android Marketplace. A number of us combined efforts to provide this as a…
Mark’s Note: I’m posting this on behalf of a fellow MIT graduate because I thought you might be interested in his research and that at least one of my readers’ organizations might have the experience base required for participation (see…
