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All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.

Tips for Shadowing in Healthcare

“Shadowing” is a very powerful method. In a healthcare setting, we can shadow patients or staff to better understand the “current state” of how healthcare is delivered. This allows us to identify waste and opportunities for improvement. We want to…

A Lack of PDSA Made JCP’s New CEO SOL?

It’s been interesting to follow the rise and fall of former Apple retailing executive Ron Johnson during his less-than-two-year stint as CEO at long-struggling retailer JC Penney. Johnson was often cited as the genius behind the generally outstanding Apple stores,…

Less Margin, No Mission?

I’ve re-read this article a number of times: “Cancer clinics are turning away thousands of Medicare patients. Blame the sequester.” It’s a sad situation – the federal government, via Medicare, has cut the reimbursement to cancer clinics for chemotherapy treatment…

Guest Post: Chopped – Lean Edition

“And the mystery basket ingredients are…” That single phrase, expressed weekly on “Chopped” from Food Network, gets millions of viewers in America to stop what they are doing and stare at the TV in anticipation. As soon as host Ted…