Poka-Yoke and Shigeo Shingo: Why “Foolproofing” Became Mistake-Proofing
tl;dr: Shingo renamed “foolproofing” to poka-yoke (mistake-proofing) after the old term made a worker cry. The lesson holds: blame doesn’t prevent defects, and respecting people is what makes zero defects possible. Here’s the short video version of this argument, if…
