Today's episode of “My Favorite Mistake” is another one that Lean practitioners will especially like.
My guest, Sabrina Moon, talks about how she (unfortunately) learned “command and control” management in her early days at General Motors. She talks eloquently about “leading with shame” and how she eventually (thankfully) learned new approaches, including Lean leadership.
Sabrina and I share stories about the shaming style of leadership, as we both have some emotional scars from our time working at GM. We didn't work together, but we might as well have, given the similarity of the culture at our plants.
You can listen, watch, or read the transcript here:
Sabrina Moon on the Mistake of Using Shame as a Leadership Tool
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Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:
- Engage people at all levels in sustainable improvement
- Shift from fear of mistakes to learning from them
- Apply Lean thinking in practical, people-centered ways
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