Episode #19 of “Lean Whiskey”: Mark Graban & Cliff Hazell, Talkin’ ‘Bout Tweets

For Episode #19, Mark Graban is joined by a new guest host, Cliff Hazell. Mark and Cliff first met years ago in Austin at the Lean Coaching Summit, where they shared some Garrison Brothers whiskey and talked about Lean, Deming, coaching, and such.

So today, Mark and Cliff share a drink — Amrut whiskey from India for Cliff and Uncle Nearest 1856 Tennessee whiskey for Mark. “Uncle Nearest” is a new brand that's named after Nearest Green, the slave who taught Jack Daniels how to make whiskey (read more about that here).

Instead of talking about the news or listener questions, we discuss four tweets that Cliff shared on topics of metrics, busyness, “dead wood,” and more.

The tweets:


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Mark Graban
Mark Graban

Mark Graban helps leaders build workplaces where people speak up and improvement sticks, through Lean management, psychological safety, and better use of metrics. He is a keynote speaker, advisor, and host of the Lean Blog Interviews and My Favorite Mistake podcasts.

He is the author of The Mistakes That Make Us, Measures of Success, Lean Hospitals, and Healthcare Kaizen, and a three-time recipient of the Shingo Publication Award. His next book is The Silence Tax.

Mark is also a Senior Advisor to KaiNexus. Get his free ebooks.

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