Recording: Free Webinar with Jon Miller on “Practical Problem Solving”

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On Tuesday, I hosted, via KaiNexus, a webinar with Jon Miller on the important topic of “Practical Problem Solving,” a structured 8-step method for solving problems.

I wrote a blog post about this for the KaiNexus blog, previewing the webinar and summarizing the steps of the PPS method:

The Neglected Aspect of Lean: Practical Problem Solving

You'll learn about this method and how it makes the PDSA model and mindset a bit more concrete. You might recognize the thought process from good A3 problem solving, as well.

I previously did podcast with Jon about his book Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains.

Here's the recording:

And be sure to check out the KaiNexus webinar library


Please scroll down (or click) to post a comment. Connect with me on LinkedIn.


If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

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