On Tuesday, I hosted, via KaiNexus, a webinar with Jon Miller on the important topic of “Practical Problem Solving,” a structured 8-step method for solving problems.
I wrote a blog post about this for the KaiNexus blog, previewing the webinar and summarizing the steps of the PPS method:
You'll learn about this method and how it makes the PDSA model and mindset a bit more concrete. You might recognize the thought process from good A3 problem solving, as well.
I previously did podcast with Jon about his book Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains.
Here's the recording:
And be sure to check out the KaiNexus webinar library…
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If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.






