Online Lean Healthcare Class through LEI, More Upcoming Kaizen Classes


In addition to the Healthcare Kaizen class that Joe Swartz and I are doing in Detroit on January 22 (with a 10% reader discount), we might also do a class in Orlando, immediately before or after the Society for Health Systems conference where Joe and I are presenting. Let me know if you're interested in that.

I also have a few new things to announce, including an online class… The Lean Enterprise Institute has been experimenting with online webinar-based education (including a class by my friend Dan Markovitz). I'm happy to be doing an online “Key Concepts of Lean in Healthcare” class with them this February. I'll be teaching the class in four 2-hour segments across two weeks, with homework to be done in between the classes. Click here or on the image below to learn more and to sign up. (UPDATE 1/30/14 THE CLASS HAS BEEN CANCELED FOR A NUMBER OF REASONS)

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Lean for Knowledge Work

Last July, I partnered with Tonianne DeMaria Barry and Jim Benson to do a “Lean for Knowledge Work” class in Seattle, where I taught a half day on Kaizen and he taught a half day on “Personal Kaizen.”

We are going to be doing two classes this March (registration details to follow):

  • Phoenix – March 10, 2014
  • Austin – March 12, 2014

In July, the class was attended by people in healthcare, government, education, software, and other service sectors. I'm happy to be partnering and teaching with them again.

Let me know if you want to be contacted when registration opens.


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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