Podcast #168 – Carolyn McCulley, “Breaking the Wall of Silence”


MP3 File (run time 26:21)

Breaking the Wall of Silence

My guest for episode #168 is Carolyn McCulley, from CityGate Films, and  she is a co-director and producer of the upcoming documentary called “Breaking the Wall of Silence.” Through March 31, you can sponsor this project through the Kickstarter website (with a minimum contribution of $15) and I hope you'll join me as a supporter of this important work.

As Carolyn discusses with me, the film does not just focus on the problems of patient safety and poor healthcare quality… it focuses on the positive steps that MedStar Health (a large system in the Washington DC area) is taking to transform its culture to reduce systemic patient harm. This focus is why she calls this a “hopeful film” as opposed to being alarmist.

Here is the trailer for the film:

Show notes and links:

For a link to this episode, refer people to www.leanblog.org/168.

For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple iTunes.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630 or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

1 Comment
  1. Danny Long says

    I still find it striking how frankly medical professionals are starting to take ownership of the industry they have dedicated their lives to.

    Those who are finally standing up, and taking back the “first do no harm” principle that has been removed from healthcare in the name of profits, I say BRAVO!
    God bless those medical professionals who are taking back their own morals.
    Danny Long and Shelly Skalicky

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