Mark Graban's - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

Podcast #168 – Carolyn McCulley, “Breaking the Wall of Silence”


MP3 File (run time 26:21)

Breaking the Wall of SilenceMy guest for episode #168 is Carolyn McCulley, from CityGate Films, and  she is a co-director and producer of the upcoming documentary called “Breaking the Wall of Silence.” Through March 31, you can sponsor this project through the Kickstarter website (with a minimum contribution of $15) and I hope you'll join me as a supporter of this important work.

As Carolyn discusses with me, the film does not just focus on the problems of patient safety and poor healthcare quality… it focuses on the positive steps that MedStar Health (a large system in the Washington DC area) is taking to transform its culture to reduce systemic patient harm. This focus is why she calls this a “hopeful film” as opposed to being alarmist.

Here is the trailer for the film:


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Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is an anthology titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

1 Comment
  1. Danny Long says

    I still find it striking how frankly medical professionals are starting to take ownership of the industry they have dedicated their lives to.

    Those who are finally standing up, and taking back the “first do no harm” principle that has been removed from healthcare in the name of profits, I say BRAVO!
    God bless those medical professionals who are taking back their own morals.
    Danny Long and Shelly Skalicky

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