Article link: “To Fix Health Care, We Need More “Kaizen”
Health care professionals have plenty of ideas for improvement that they would like to contribute and implement, as they have incredible intrinsic motivation and passion for providing the best patient care. This is true in roles that provide direct patient care, and it is true in ancillary and support departments throughout our hospitals. Everybody wins when leaders at all levels create an environment where improvement happens every day. The safety of our patients and the financial health of our organizations (and our nation's health system) depend on it!
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Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation: