Note: Not sure why my blog plugin thinks the links are bad (crossed out), but they work if you click on them:
Back in June, I was interviewed on Robbin Block‘s small business show (“Minding Your Business“) that appears online and on a Seattle radio station. Here is a 54-minute discussion that frames Kaizen for a general business audience: It's Not Easy Being Lean. Kaizen and the Art of Continuous Improvement. I had a chance to visit Robbin at the studio for an in-person chat…
I think this was an interesting discussion because Robbin asked questions that are different than other interviews that were for healthcare audiences. I hope you will take a listen and that you agree it's interesting… (MP3 file direct link)
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.