Note: Not sure why my blog plugin thinks the links are bad (crossed out), but they work if you click on them:
Back in June, I was interviewed on Robbin Block‘s small business show (“Minding Your Business“) that appears online and on a Seattle radio station. Here is a 54-minute discussion that frames Kaizen for a general business audience: It's Not Easy Being Lean. Kaizen and the Art of Continuous Improvement. I had a chance to visit Robbin at the studio for an in-person chat…
I think this was an interesting discussion because Robbin asked questions that are different than other interviews that were for healthcare audiences. I hope you will take a listen and that you agree it's interesting… (MP3 file direct link)
If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.
