Note: Not sure why my blog plugin thinks the links are bad (crossed out), but they work if you click on them:
Back in June, I was interviewed on Robbin Block‘s small business show (“Minding Your Business“) that appears online and on a Seattle radio station. Here is a 54-minute discussion that frames Kaizen for a general business audience: It's Not Easy Being Lean. Kaizen and the Art of Continuous Improvement. I had a chance to visit Robbin at the studio for an in-person chat…
I think this was an interesting discussion because Robbin asked questions that are different than other interviews that were for healthcare audiences. I hope you will take a listen and that you agree it's interesting… (MP3 file direct link)
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Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation: