oh you’re a black belt?
By Ryan
Oh, you're a “Certified” black belt, I didn't realize being a know it all required a license
The Lean point: A certificate says someone passed a course. It doesn't say they can coach, listen, or help a team solve its own problems. When belt holders act like the people with all the answers, frontline staff tend to stop offering theirs.
See more in the Best of Lean Memes collection.
