Quick note: I'll be appearing Friday July 6 on the online video program “Quality Digest Live” at 2 pm eastern. Click here to watch live or this page will have the archived show. We'll be talking about my new book Healthcare Kaizen.
On that topic, I was interviewed recently by Seattle's KOMO news radio and they produced a nice two-minute piece about Kaizen for healthcare. When the reporter says “MRI,” he should have said in the ultrasound suite. Here's a link to a streaming version of the story or grab the MP3 here.
Or listen here:
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Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:
- Engage people at all levels in sustainable improvement
- Shift from fear of mistakes to learning from them
- Apply Lean thinking in practical, people-centered ways
Interested in coaching or a keynote talk? Let’s start a conversation.
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