Thanks to the guys at Quality Digest… I was on their weekly video show “Quality Digest Live” last week, talking about “Healthcare Kaizen.” You can view the archived video here (click on the July 6 episode if that doesn't play automatically).
One question was about the acceptance of “standardized work” by healthcare professionals. I was able to elaborate on that complex subject in this follow on article I wrote for Quality Digest. In the comments, I added a link to a nice Virginia Mason Medical Center blog post “Does your organization apply standard work to prevent patient falls?“
If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.
