Dr. Deming was Wrong…

Meme reading DEMING WAS WRONG above and 94% OF THE PROBLEMS ARE CAUSED BY CHUCK NORRIS below, with a man in a denim shirt holding two pistols on a red and blue starburst background

By @MarkGraban

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Mark Graban
Mark Graban

Mark Graban helps leaders build workplaces where people speak up and improvement sticks, through Lean management, psychological safety, and better use of metrics. He is a keynote speaker, advisor, and host of the Lean Blog Interviews and My Favorite Mistake podcasts.

He is the author of The Mistakes That Make Us, Measures of Success, Lean Hospitals, and Healthcare Kaizen, and a three-time recipient of the Shingo Publication Award. His next book is The Silence Tax.

Mark is also a Senior Advisor to KaiNexus. Get his free ebooks.

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