At the Society for Health Systems Conference This Week


I'll be speaking Thursday morning at the annual Society for Health Systems conference in Chicago.

I'll be around all day Wednesday, attending a workshop in the afternoon. If any Lean Blog readers are attending, let me know via email and maybe we can arrange a meetup.

The session I'm attending is:

Using the A3 to Drive Process Improvements Related to Safety

Kate Bombach, Lean Coach, University of Michigan Health System

Louise Grondin, Sentinel and Adverse Events Manager and

Vicki Young, Admin. Manager Senior Healthcare, University of Michigan Health System

My presentation will be about applications of Lean in patient care settings (primary care and nursing units), based on some project work I've been involved in.

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

  1. Phil says


    Are you going to be able to share your presentation, or is it something you need to keep closer to your chest?

  2. mike says

    I think those ladies’ titles need to be leaned. Talk about waste!

  3. Mark Graban says

    Phil, maybe. Email me. I’d like to put the slides up as part of a video webcast maybe, or at least parts of it.


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