"Overproduction" of Snail Mail


Snail mail is definitely not a “level loaded” process during the year, this is a peak time.

You can tell that by the overstuffed USPS box I attempted to use yesterday (to mail something for work, not nearly-belated Christmas cards. I guess it's not practical to size your mailbox for the peak day. Emptying the box twice a day would be an operational option, but the Postal Service doesn't have the financial means to do so right now?

Happy Holidays!

Subscribe via RSS | Lean Blog Main Page | Podcast | Twitter @MarkGraban

Please check out my main blog page at www.leanblog.org

The RSS feed content you are reading is copyrighted by the author, Mark Graban.

, , , on the author's copyright.


Get New Posts Sent To You

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

  1. Bob Graban says

    My local post office has a double-wide drop box in the parking lot. I have seen it overstuffed on numerous occasions, not only during the Christmas season.

    I believe it is emptied only 2 (or perhaps 3) times a day, even though it is right at the post office. At times, I have been trusting – if the mail piece isn’t too important – and just added it to the overflow (there are huge penalties if someone chooses to tamper with the U.S. mail). I know, I should have been less lazy and walked inside.

    But if they were more customer focused, they would get a bigger box or empty it more often.

  2. Mark Graban says

    This was not at a post office, I should add… a shopping center parking lot. It’s harder and harder to find these blue drop boxes anymore.

Leave A Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.