LeanBlog Podcast #31 — David Meier on ‘Toyota Talent,’ Standardization, and the San Antonio Plant



david meier

LeanBlog Podcast #31 is a discussion with David Meier, most recently the co-author of the book Toyota Talent, written with Dr. Jeffrey Liker.

In this podcast, we discuss the topics from Toyota Talent, including standardized work and how to use the methodology correctly. We also talk briefly about Toyota's new San Antonio plant. I love David's quote, “Standardization of work doesn't mean that everybody does it exactly the same way.” There will be an upcoming Part 2 of this discussion with David where we talk about upcoming books in the Toyota series, so stay tuned.

If you enjoy this podcast, I hope you'll check out the rest of the series by visiting the LeanBlog podcast main page at http://www.leanpodcast.org/.

Keywords and Main Points, Episode #31

  • How does Toyota turn the cliche of “people are our most important asset” into reality?
  • How to avoid standardizing for the sake of standardizing — how to decide WHAT to standardize and why
  • How did Toyota build upon the Training Within Industry program?
  • Why does Toyota look at work in such minute detail, breaking jobs down?
  • What are “key points” in a job breakdown sheet? Why is it important to explain why the key points are necessary? Does this tie to “respect for people”?
  • How does this process apply to jobs, such as nursing, that aren't repeatable 45 second assembly line cycles?
  • Does Toyota invest more time and effort into training new employees than other companies?
  • Blog post about Toyota, “frugal” versus “cheap”
  • “Standardiziaton of work doesn't mean that everybody does it exactly the same way.”
  • Talking about the new Toyota plant in San Antonio

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630 or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast. Click here for the main LeanBlog Podcast page with all previous episodes.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


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