AME and ThedaCare to Host Lean Workshop


From the Association for Manufacturing Excellence, of which I'm a proud member. I wish my schedule allowed me to attend this event:


Neenah, Wisconsin, August 21, 2007 – Those interested in getting a closer look at how Lean manufacturing techniques are being used to help improve healthcare can learn from one of the nation's leaders. A one day workshop sponsored by the Association for Manufacturing Excellence (AME) will feature ThedaCare and will take place on September 12 at the ThedaCare facility in Neenah , Wisconsin .

“ThedaCare is an integrated healthcare delivery system in North East Wisconsin that is currently in its 4th year of lean implementation and is one of the nation's leaders in Lean adaptation for healthcare,” says Ralph Keller, President of AME. “The primary focus of the ThedaCare Improvement System (TIS) is 10% annualized quality improvement and cost reduction through the radical removal of waste from core delivery processes.”

Attendees at the workshop will gain an understanding of how TIS can improve quality, reduce costs and provide a better patient experience. They'll learn the role of cultural development in assuring a sustained lean approach, the use of lean tools and approaches as applied to the healthcare environment , how through a gemba walk, ThedaCare is applying lean approaches to improve patient care, and how ThedaCare evolved, and is continuing to evolve, an effective change model throughout its community of professionals. There will also be a round table discussion where attendees can discuss future uses for Lean in a healthcare setting.

Cost for the workshop is $195 for AME members and $345 for non AME members (includes a one year AME membership). The event is recommended for those with middle to high level knowledge of Lean practices. For more information call (224) 232-5980 or visit and click on events.

About AME

The Association for Manufacturing Excellence is a not-for-profit association of over 5,000 members dedicated to the sharing of knowledge on leading-edge topics that help companies stay competitive in a global marketplace. AME cultivates understanding, helps members analyze and exchange ideas on productivity methods, and teaches how these methods can be successfully applied in the pursuit of excellence.

Since its founding in 1985, the Association for Manufacturing Excellence has expanded its focus beyond manufacturing to many functional areas of the enterprise and into many industries, all of which benefit from advanced management techniques. AME is practitioner-based, and its events and workshops focus on hands-on learning and knowledge exchange among peers. For more information visit or email


I actually heard CEO John Toussaint say that defects were being reduced 50% per year, not 10% per year. It really is impressive sounding progress they are making.


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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


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