Here's an article with Toyota (and former Chrysler) exec Jamie Bonini talking about continuous improvement:
“Our 2010 vision is to be the most admired automaker through continuous improvement and respect for people,” Bonini said. A New Jersey native, Bonini worked for Chrysler Corp., then DaimlerChrysler Corp., for 15 years before joining Toyota in 2002.
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.