Peter pointed me to this example he posted a while back, he says “it's an authentic artifact from Toyota. I participated in this when I spent 1.5 weeks in the Hebron, KY supply parts distribution facility.”
It's an example of Toyota problem solving to help figure out why daily 5S cleaning wasn't occurring.
Take a look, he includes a graphic of an A3 report, a summary of their work.
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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
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