Art Smalley, author and lean consultant, has an excellent website with a lot of files and resources to download.
I downloaded and read a very interesting article about the Training Within Industry (TWI) program, written by Jim Hunzinger. I'm going to do a second podcast interview with Jim about the TWI program and it's “rediscovery.” That should be released in a few weeks.
In the meantime, check out Art's site and let us know if you discover other good documents we should check out.
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.