Lean Guys, Not Marketing Guys?

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Concrete Heads offer real world lean practice – Manufacturing Computer Solutions news article

I know the British sense of humor is different…. and I get the reference to the term…. but I'm not sure if it's smart for a group of lean consultants to call themselves the “Concrete Heads.”

If you're not familiar, the term “Concrete Head” usually refers to someone who can't (or won't) change from their old ways to lean ways.

For example, “The plant superintendent at my old GM plant sure was a ‘concrete head'.” And he was.

But, anyway, it's strange that the consultants would adopt that name. That's like a group of IT consultants calling themselves “Lousy Coders, Inc.” (or maybe there's a better analogy).

Their press release says:

“Another small lean consultancy, dubbed Concrete Heads (the term of endearment evidently reserved by Japanese aficionados of lean concepts for Westerners who fail to comprehend them) has been set up in the UK.”

So, they understand that “Concrete Head” is a negative term, but they use it anyway. Hmmm, interesting.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

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