Little’s Law Discussion

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shmula » queueing theory: part 1

As an Industrial Engineer, I get warm and tingly inside when I see someone blogging about Little's Law. I know, I need to get a life. There is also a second posting. I left some comments, taking polite issue with some of Pete's ideas, but hopefully in a constructive way.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

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