Is Toyota perfect? No. Are they open about admitting problems and working to get better? Yes.
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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
Latest posts by Mark Graban (see all)
- Thanksgiving and Gratitude – Can We Be Thankful For Waste, Problems, and Mistakes? - November 23, 2022
- Toyota Was Helped, not Hampered, by TPS During the Pandemic - November 22, 2022
- An Amazing Reframing of Failure, in Sports and at Work - November 21, 2022
