I saw the plant on Friday, it was pretty cool. Some excerpts from my visit notes are below, I should be posting the whole thing soon:
Before entering the Gemba, you walk past a “Simulated Work Environment” where new employees are trained on fundamentals of TPS. There is a small scale u-shaped line with wooden model vehicles. Kanban racks, position markings, and work instructions are posted just as they would be in the factory.
It's interesting to hear about the committment to training. The article says, in part:
Robin Coonen, training center manager, said employees began using the new building two weeks ago.
She said, as of this week, 88 percent of all NUMMI employees had been trained in the TPS. The company hopes to have all employees trained by the end of the year.
Are you doing as well training all of your employees on your process and the fundamentals of TPS?
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Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.