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In Times Of Adversity, Don’t Abandon Basics


IndustryWeek : Continuous Improvement

This is a new recurring column from Industry Week. The author makes the pitch that companies shouldn't “forget about” continuous improvement in the face of today's other manufacturing issues (competition from China, Chinese currency issues, etc.).

It's one thing to “remember” continuous improvement, but it's also important, I think, to create a culture and environment where people feel inspired and free to make improvements. This requires leadership, elimination of fear, and a genuine respect for people throughout the organization. Remembering Toyota's or Ohno's tools won't get you anywhere if you don't have the management structure to truly support such activities.

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Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus. He is currently writing his next book, tentatively titled Measures of Success.

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