LEAN Affiliates Library – The Gemba Walk

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    Not much “lean stuff” in the news today, so I'll point out another source of good lean articles, including this Norman Bodek piece on walking the “gemba”. Do your managers (and not just the first level managers) get out of their offices and meetings to see what's really going on? Do they really listen to their employees, especially the production operators?

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    Mark Graban
    Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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