Not much “lean stuff” in the news today, so I'll point out another source of good lean articles, including this Norman Bodek piece on walking the “gemba”. Do your managers (and not just the first level managers) get out of their offices and meetings to see what's really going on? Do they really listen to their employees, especially the production operators?
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.