Standardizing the Standards

Hospitals try to reduce wristband code risks

To put this in manufacturing terms, imagine how you might have to change your process if your product might get transferred to another factory for additional processes.

In recent years, hospitals have widely adopted color-coded wristbands as visual cues, reminding staffers to check for medication allergies, special risks and signed end-of-life document known as a do-not-resuscitate order.

But with no standard guides to designate specific meanings for each color, the wristbands designed to protect patients are actually increasing the risk of harm, safety experts say, endangering patients transferred between hospitals and confusing nurses and doctors who rotate among several hospitals where yellow might mean “do not resuscitate” in one and “restricted extremity for blood draw” in another.

I hope the health care industry can take action on this. Being aware of the risk is one thing, taking action is what's important. The article lists a few examples of states where industry groups are taking on this challenge, but there's really no excuse for this to not be worked on everywhere, including your community.

To address the problem, a number of hospitals around the country have formed groups to standardize color designations in their states and regions.

Here's yet another example of how it doesn't necessarily cost a lot of money to make a quality/safety improvement. Working on processes is inexpensive, compared to relying on high tech solutions. That's often true in manufacturing, as well as in health care

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Mark Graban
Mark Graban

Mark Graban helps leaders build workplaces where people speak up and improvement sticks, through Lean management, psychological safety, and better use of metrics. He is a keynote speaker, advisor, and host of the Lean Blog Interviews and My Favorite Mistake podcasts.

He is the author of The Mistakes That Make Us, Measures of Success, Lean Hospitals, and Healthcare Kaizen, and a three-time recipient of the Shingo Publication Award. His next book is The Silence Tax.

Mark is also a Senior Advisor to KaiNexus. Get his free ebooks.

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