Bad American Influence on Toyota?

Evolving Excellence: If You Can't Beat ‘Em, Drag ‘Em Down To Your Level

I thought of Bill Waddell when I read this article in the Wall St. Journal today. For all of Toyota's good practices, the idea of adopting some American and Wall Street finance and accounting practices is troubling. It makes you wonder if this will steer the Toyota ship in the wrong direction.

Bill is much more passionate about this topic, so go visit his blog and read what he has to say, via the link above. I don't always agree with Bill, but I do on this point.

However, Bill still really takes issue with Toyota not having any non-Japanese on board, he actually called them “racist”, which I disagree with.

Excerpts from the article:

“Toyota had long depended on Japanese experts to set up new North American factories. Recently, it asked American managers to set aside their work at Toyota plants in Georgetown, Ky., and Princeton, Ind., to help set up new factories in San Antonio.

Three years ago, when Toyota first promoted an American to managing officer, the level just below director, it outfitted the conference room at its Nagoya headquarters with booths for translators. Today, six non-Japanese attend meetings of Toyota's 48 managing officers, including two Americans and executives from Canada, Australia, Britain and Greece.

Toyota's 26-member board of directors, most of them lifetime Toyota employees, does not yet include any foreigners. Last June, at a news event to announce a board reshuffle, Toyota's new president, Mr. Watanabe, was asked why a company earning so much from the U.S. didn't include an American on its board. He responded that Toyota had decided that for the time being, there were no appropriate candidates.

But as overseas revenues grow, that may change. Senior executives say the top candidate is Jim Press, the 59-year-old president of Toyota's U.S. operations, a 26-year Toyota veteran. “They said they haven't found somebody worthy,” says Mr. Press, shrugging off Mr. Watanabe's comment with a laugh.”

So, even with that laugh…. I would assume that Toyota is just slow in bringing Americans onto their board. As they trust Americans with more responsibility up the ranks and different areas, it will happen. Conservative? Yes. Racist? I still think not.


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Mark Graban

Mark Graban helps leaders build workplaces where people speak up and improvement sticks, through Lean management, psychological safety, and better use of metrics. He is a keynote speaker, advisor, and host of the Lean Blog Interviews and My Favorite Mistake podcasts.

He is the author of The Mistakes That Make Us, Measures of Success, Lean Hospitals, and Healthcare Kaizen, and a three-time recipient of the Shingo Publication Award. His next book is The Silence Tax.

Mark is also a Senior Advisor to KaiNexus. Get his free ebooks.

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