Tag VA

Will Lean Outperform Bureaucracy?

Worldandnation: Scandal sires bureaucracy It’s too bad that the Lean Six Sigma component of the response to the problems at Walter Reed has been lumped into the category of “bureaucracy.” There are no less than nine blue-ribbon committees, task forces…

Government, Soldiers, and Backlogs

Worldandnation: Backlog has veterans waiting for disability claims Here is a sad case of bad flow, an imbalance in demand and capacity, and the impact it has on our country’s injured and disabled soldiers. Nearly 400,000 disability claims were pending…

Leadership Means Being Aware

The Courier News :: News :: Walter Reed ‘failed’ You may have read or seen reports about the poor conditions for injured soldiers at Walter Reed Hospital in DC. A good summary of the sad tale can be found here.…