Tag: Patient Flow

Your Dermatologist Might Not be FIFO

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Patients get appointments for Botox faster than for moles: studyYou might expect that a doctor's office either takes appointments in terms of:FIFO (first into...

Suboptimizing an Australian ER

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'Surgery should be halted' to clear hospital backlog Sub-optimizing decisions are a fairly universal human behavior, regardless of the industry (or continent). Lean teaches us...

Press "1" If You’re Hurting in English…

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Parkland Hospital Deploys Galvanon's MediKiosk(TM) in the ER to Decrease Patient Wait Times It's been discussed here before, how hospitals are just as susceptible as...

Lean, No Wait ER’s

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U.S. hospitals try to pick up the ER pace You might have seen this sad case of a fatally broken ER on the news over...

Moving the ER 10 Miles Away HELPS Flow?

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The Cincinnati Post - St. E's plan for ER is uniqueThanks to blog reader Karthik for sending this my way. I've read the...

My Stack of Books: Raw Material and WIP

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I love books. I'd also love to have more time to read books, or finish books. People often ask me what I'm...

BBC Radio Program on Lean Hospitals

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BBC - Radio 4 - In BusinessCOMING MID 2008, A NEW BOOK ON LEAN HEALTHCARE - "Lean Hospitals: Improving Patient Safety, Quality, and Employee...

An Open-Access Doctor’s Office

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Business Week Article Here's a good story about how some doctors offices are trying to reduce backlogs and appointment delays, by adopting lean and operations...

Your Lean Year in Review

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Happy New Year!As 2006 ends, I hope many of you had a GREAT lean year. Please add your comments about your lean accomplishments...

Ok Then, I’ll NOT Wreck My Car

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The consulting group I work for is a subsidiary of a very large company, with a large fleet of company vehicles. Driver safety...

Why "Pull" for Hospitals?

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Before any of you give a knee jerk reaction about how "pull is good, push is bad" --- I agree with you... pull is...

You Can’t Turn Customers Away, Can You?

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STLtoday - News - Science & MedicineThis was sent to me by blog reader Joe. He was appalled to read about this and...