Tag: Deming

W. Edwards Deming: Leadership, Quality, and Continuous Improvement

W. Edwards Deming’s ideas about leadership, systems, variation, and psychology continue to shape how organizations pursue quality and improvement. This archive brings together blog posts, podcasts, and reflections exploring Deming’s teachings—and how they apply to Lean, healthcare, management, and continuous improvement today. Many of these posts challenge common misinterpretations of Deming’s work, emphasizing that quality cannot be delegated and that improvement starts with leadership.

Deming on Leadership: The Role of a Manager of People

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TL;DR: Deming argued that the role of a manager of people is not judging performance, ranking employees, or enforcing authority--but creating trust, understanding systems,...

Podcast #174 – John Hunter, on His Book ‘Management Matters,’ Dr....

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Listen My guest for podcast #174 is John Hunter, a long-time friend and fellow blogger - at his Curious Cat Management Improvement Blog and, more...

GM Livonia Engine Plant: Why My First Job Was My Best...

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My first job out of college was at the GM Livonia Engine Plant, starting in 1995. It was not where I wanted to be....

Live Blogging AME Spring Conference: 17 Years of Lean at Autoliv

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I've been fortunate to have the chance to visit an Autoliv factory in Utah - a great Lean company that makes air bags and...

Stephen Parry, on His Book ‘Sense and Respond,’ How Lean Engages...

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My guest for episode #170 is Stephen Parry, joining us from England. He is a keynote speaker at the upcoming Lean Kanban North America...

“You can’t expect a microwave pope”

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In all of the news of the newly announced Pope Francis, this line from a news article made me chuckle... after three votes did...

Clare Crawford-Mason on Deming, “If Japan Can Do It, Why Can’t...

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Producer Clare Crawford-Mason shares behind-the-scenes stories of W. Edwards Deming and the 1980 NBC documentary If Japan Can Do It, Why Can't We?--and reflects...

SHS Notes: Hospital Improvement, Deming Lessons from Mike Stoecklein, Shocking Doctors

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I'm still reflecting on what a great conference the Society for Health Systems put on again this year. Here are some highlights from other...

Society for Health Systems (#SHS2013) Notes – MD Anderson Talks on...

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I think this was my sixth consecutive year attending the annual Society for Health Systems Conference, held this year in New Orleans. In the next...

Did Deming Really Say ‘Survival Is Not Mandatory’? A Lean Perspective

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Don't threaten people with this quote... One of the more popular email-signature quotes I still see--especially among Lean practitioners--is this supposed gem from Dr. W....

What Makes a Person Clean Drinking Glasses with Pledge? A Bad...

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"A bad system, will defeat a good person, every time." -- W. Edwards Deming Would you polish drinking glasses at home with the furniture cleaner...

14 Is the Magic Number: How Deming’s 14 Points Align with...

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TL;DR: Both W. Edwards Deming and Toyota independently arrived at 14 core principles because transforming an organization requires a system, not a slogan or...
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