Shingo Webinar: Healthcare Kaizen


Shingo Research and Professional Publication Award recipients, Mark Graban and Joe Swartz, present a webinar regarding their book. “Healthcare Kaizen.” Graban and Swartz will receive their award at the 26th International Shingo Conference in Sandusky, Ohio, from May 5-9, 2014.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


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