The Lean Empire Strikes Back

Meme of a black-helmeted armored figure against a blurred night cityscape, text reads I find your lack of faith in lean disturbing
By Richard

The Lean point: Command-and-control Lean is a contradiction. Demanding faith and compliance might produce activity for a while, but it doesn't build problem-solving skills that last. Doubts are worth listening to, since they often point to real problems with the plan.

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Mark Graban
Mark Graban

Mark Graban helps leaders build workplaces where people speak up and improvement sticks, through Lean management, psychological safety, and better use of metrics. He is a keynote speaker, advisor, and host of the Lean Blog Interviews and My Favorite Mistake podcasts.

He is the author of The Mistakes That Make Us, Measures of Success, Lean Hospitals, and Healthcare Kaizen, and a three-time recipient of the Shingo Publication Award. His next book is The Silence Tax.

Mark is also a Senior Advisor to KaiNexus. Get his free ebooks.

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