I have a new website for my book, “Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction.” You can check it out at www.LeanHospitalsBook.com. I will be adding details about what is new and revised in the second edition. Let me know what you think of the site via comments on this blog.
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If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.






