Mark Graban's leanblog.org - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

Nice Quote

1

Heard a great comment today:

“Suggestions are things somebody else should do. Ideas are things that I can do.”

Maybe that is why Norman Bodek's books and the others (The Idea Generator: Quick and Easy Kaizen and Ideas Are Free: How the Idea Revolution Is Liberating People and Transforming Organizations) use that word instead of “suggestion”

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Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is an anthology titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

1 Comment
  1. Anonymous says

    Great point, I think I’ll start using “ideas” instead of “suggestions.” Suggestions (and boxes) are passe’.

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