Saginaw Valley Quality Source – Beta » What Would Dr. Deming Say?: Has anyone ever heard of or seen Mike Micklewright, a “Deming impersonator?” Interesting idea, I wonder how well he pulls it off? Subscribe via RSS | Lean Blog…
TWI Summit – Training within Industry Home Courtesy of the folks at the Training Within Industry Summit (being held May 6-7 in Orland, FL). My schedule will prevent me from attending or I would go… TWI is very applicable, even…
A Lifesaving Checklist – New York Times A number of you have emailed me, yes I’m aware of this horrible, ridiculous development that followed earlier reports of the success hospitals were having in reducing infections and improving patient care through…
Put Buyers First? What a Concept – New York Times I’m a huge fan of Amazon (AMZN), having first ordered a “required pre-reading” book from them in March 1997, before I went to grad school. I’ve hardly had anything go…
A New Year’s Greeting from Toyota President Katsuaki Watanabe Interesting message. Does anyone have comparisons of any “year ahead” messages from other automakers? It’s refreshing to read something from an auto executive who isn’t whining, making excuses, or blaming outside…
This is compelling video (scroll down), radio and TV talk show host Glenn Beck, talking about his surgery gone “horribly awry” and how “phenomenally bad” his hospital care was (not sure what the procedure was, but it was planned and…
Memphis Daily News – Le Bonheur’s New Treatment-Speeding System Ups Productivity by 54 Percent – 12/11/2007 Here’s a news story about a hospital I know people from, LeBonheur Children’s Hospital in Memphis. I am have some examples of their in…
As I’m sort of watching the Orange Bowl (it’s really just on in the background), a funny ad caught my eye. A guy comes into a [copy shop] and asks for color copies of a stack of documents. The employee…
U.S. Big Three Trail Japan in Productivity – New York Times Sometimes, in the course of my reading and research, I stumble across something interesting in the NY Times archives. Keep in mind this is from 1995: The Big Three…
TWI Blog Thanks to Bryan for sending this along. The link above is to his site, which has a link to a PDF file that is the healthcare adaptation of the “Job Instruction” method in the old (but revitalized) Training…
Even CEOs think CEOs are overpaid? – Yahoo! News From a recent survey: Sixty-four percent of top executives view CEO compensation as excessive, according to survey released on Tuesday. It’s something we’ve often talked about here, excessive CEO pay, particularly…
Can US Airways Pass Test of Time? – WSJ.com: Saw this about US Airways (LCC), an airline I used to fly a lot when I lived and it was just America West. The airline has struggled through its merger —…
