Monthly Archives: January 2008
A Deming Impersonator?
Saginaw Valley Quality Source - Beta » What Would Dr. Deming Say?:Has anyone ever heard of or seen Mike Micklewright, a "Deming impersonator?"...
Intro to TWI Presentation
TWI Summit - Training within Industry HomeCourtesy of the folks at the Training Within Industry Summit (being held May 6-7 in Orland, FL). My...
Mindless Government Bureaucracy Puts a Halt to Hospital Checklists
A Lifesaving Checklist - New York TimesA number of you have emailed me, yes I'm aware of this horrible, ridiculous development that followed earlier...
Amazon & Putting Customers First
Put Buyers First? What a Concept - New York TimesI'm a huge fan of Amazon (AMZN), having first ordered a "required pre-reading" book from...
New Year’s Greetings from Toyota’s President
A New Year's Greeting from Toyota President Katsuaki WatanabeInteresting message. Does anyone have comparisons of any "year ahead" messages from other automakers? It's refreshing...
Updated: Glenn Beck’s Surgery Gone "Horribly Awry"
This is compelling video (scroll down), radio and TV talk show host Glenn Beck, talking about his surgery gone "horribly awry" and how "phenomenally...
A Lean Hospital Story in Tennessee
Memphis Daily News - Le Bonheur's New Treatment-Speeding System Ups Productivity by 54 Percent - 12/11/2007Here's a news story about a hospital I know...
Funny Example of Overprocessing?
As I'm sort of watching the Orange Bowl (it's really just on in the background), a funny ad caught my eye. A guy comes...
A Glimpse Back to 1995
U.S. Big Three Trail Japan in Productivity - New York TimesSometimes, in the course of my reading and research, I stumble across something interesting...
TWI Job Instruction Method for Healthcare
TWI BlogThanks to Bryan for sending this along. The link above is to his site, which has a link to a PDF file that...
Would We Ever See This Today?
Even CEOs think CEOs are overpaid? - Yahoo! NewsFrom a recent survey:Sixty-four percent of top executives view CEO compensation as excessive, according to survey...
Standardized Work for an Airline
Can US Airways Pass Test of Time? - WSJ.com:Saw this about US Airways (LCC), an airline I used to fly a lot when I...