"5 Whys" Survey Results, Part 2


Question 2 in the Lean Blog survey about Lean obstacles took the same choices as Question 1 and forced the respondents to choose the TOP reason why they struggled with Lean.

The choice that wasn't available in the LEI survey came out #1 in our survey — “Lack of top management support.” Click on the chart for a larger view.

The full results, again this is choosing THE top obstacle, ONE choice per respondent (again this is different than the way the LEI survey was conducted, where you could choose multiple answers and “top management” wasn't a choice).

  • Lack of top management support 21.7%
  • Middle management resistance 15.7%
  • Lack of implementation know-how 14.5%
  • Lack of crisis 9.6%
  • Backsliding 8.4%
  • Viewed as “flavor of the month” 7.2%
  • Supervisor resistance 6%
  • Failure to overcome resistance 6%
  • Financial value not recognized 4.8%
  • Employee resistance 2.4%
  • Failure of past lean projects 2.4%
  • Budget constraints 1.2%

What do you make of that? Click comments to chime in. What do we gain from placing blame, in any direction? Stay tuned for the “5 Whys” discussion that people submitted. We have to ask, for example, “why do we not have support from top management?” What does that mean, in more detail, that we don't have that support?

Today's survey winner, receiving a copy of Workplace Management, by Taiichi Ohno (courtesy of Gemba Research) has an email address containing “maupuente”. I'll email you for contact info to get the book.

Subscribe via RSS | Lean Blog Main Page | Podcast | Twitter @MarkGraban

Please check out my main blog page at www.leanblog.org

The RSS feed content you are reading is copyrighted by the author, Mark Graban.

, , , on the author's copyright.


Get New Posts Sent To You

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

Leave A Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.