Update 12/17: Click here for part 2 of the Womack podcast. LeanBlog Podcast #12 brings us a special guest, James P. Womack of the Lean Enterprise Institute, the author of many books, including the classic (published 10 years ago) Lean…
I’ve been reading the book Managing The Professional Service Firm by David Maister, which is targeted toward the management of professional firms: consulting, law, and finance for example. But, he has a concept that should resonate for any business: “Quality…
Maybe it was karma or fate after I’ve been giving Ford execs a hard time, but I rented a LOUSY Ford Mustang over the weekend. I know rentals get beat up and aren’t representative of what you would buy, but…