Month November 2005

Exxonmobil focuses on Product, Not solutions?

USATODAY.com – Gas companies’ record profits take toll on average Americans: “‘We’re an oil and gas company,’ Exxon spokesman Dave Gardner says.” It seems that Exxonmobil is not being customer focused, nor are they being “solution focused”, as the new…

"It really is hard to be easy"

USATODAY.com – Why are tech gizmos so hard to figure out?: I love quote, in the USA Today, about why so many gadgets are tough to use. “‘It really is hard to be easy,’ says Keith Karn, senior usability engineer…

The Math On Dell’s Defects

Something still doesn’t seem right, after thinking about it more in a cab ride, about the Dell quality numbers and the cost to repair these motherboards (see first article below). The Dell spokesman claims, in the Business Week article, that…

Dell Has "Excess Inventories?"

Article Link –> Dell Will Miss Q3 Target – CIO News Alerts – Blog – CIO Dell Computer announced they are not going to meet Wall Street estimates for the second straight quarter, so it’s open season on them by…