Month July 2005

Want to complain about Dell? Forget it

The Register This isn’t really a “lean” story, but the idea of customer focus strikes me here. As a company, how do you handle things when customers can so openly communicate with each other on the internet? Customers were complaining…

Toyota Runs Low on Expertise To Power Global Push

WSJ.com – Requires Subscription As Toyota grows, they are struggling with finding/keeping enough people who truly understand TPS tools and the Toyota Way. I’ll try to find a “free” version of this article but here are a few highlights (trust…

Toyota’s Chief Bets on Hybrids, Squeezing Rivals

WSJ.com – Requires Subscription: In an article that talks about Toyota’s lead (along with Honda) in hybrid vehicles, Toyota’s new President references Kaizen. “Mr. Watanabe said Toyota, through its storied manufacturing system of kaizen, or continuous improvement, can reduce by…

Why are you wasting time at work?

Marshall Loeb’s Daily Money Tip – General News – Personal Finance First off, are you reading this at work? ;-) This has been in the news the past few days and all of the blame seems to be pointed at…

Can Infosys do a Toyota ?

Management & Marketing: Since we were talking about “lean software” yesterday…. I’m not an expert on Toyota history so I can’t validate every assumption made in this article. If you can, please click “Comments” below and let us know what…

Updated: The Talent Behind ‘China Inc.’

Free Career Journal Link — new link for July 12 This article talks about Chinese manufacturing companies not in the context of cheap labor, but in the context of management skill. Most successful Chinese companies are the result of turning…

Lean Software Development Overview

Darrell Norton’s Blog [MVP] We’ve had “lean healthcare day” before, maybe today is “lean software day.” A recent visitor to this blog is a software developer and pointed me to some resources on applying lean methods and principles to software…