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A Very Misguided Article on Toyota


Tri-County Times – Columnists – 05/31/2005 – If I were king 5/26/05

It's fitting that this columnist (from north of Detroit) doesn't show his face in the picture that accompanies his column. He's a bomb-throwing coward, unlike most columnists who will show their face in a newspaper. I guess he's appealing to uninformed GM and Ford employees who feel beat up on lately by management and the press. His anti-Japan comments border on being slurs. Not cool.

This guy claims:
“And then there's the myth of the happy, teamwork-oriented worker who labors in a unionless paradise surrounded by caring Japanese employers who only have his or her best interest at heart.

Fact: Toyota workers work for less money and are five times more likely than a GM worker to sustain an on-the-job injury and 10 times more likely to be injured seriously enough to lose work days.”

I emailed the columnist and asked what his source was for that supposed injury data. If I hear back, I'll report it here. Update: As of June 19, I haven't heard from the guy. No surprise.

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Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus. He is currently writing his next book, tentatively titled Measures of Success.

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