SPC Webinar Archive
This webinar was presented by Mark Graban through Gemba Academy, in March 2012. The title was “Using SPC to Make Better Management Decisions.”
You can view and download the slides here.
Here is the recording:
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the Chief Improvement Officer for the technology company KaiNexus.