Daily Archives: March 17, 2026

Worker covering their mouth in a workplace setting, representing the gap between seeing problems and speaking up about them

Problem-Seeing Eyes Are Everywhere. Problem-Speaking Mouths Are Rare.

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TL;DR: Organizations invest in teaching people to see problems and solve problems -- but skip the middle step: making it safe and worthwhile to...
Hospital leader reflecting on a coaching question displayed on screen in a quiet office

My AI Coach Told Me My Coaching Was Wrong. It Was Right.

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I asked the Lean Hospitals Coach to role-play as a manager bringing me a problem. Then it evaluated my coaching in real time. Within...
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