Daily Archives: October 15, 2018

Here's the latest cartoon collaboration with a skilled artist and medical assistant, Carrie Schurman (see past cartoons). You can find her on Twitter as @carrieschurman. The idea for this cartoon came from Maggie Millard, the director of marketing at KaiNexus. Maggie has learned about Process Behavior Charts from me and some of the stories are incorporated into my book Measures of Success.  What does this "out of control chart" look like and why did it make me chuckle?